Refund policy

AMRONI Returns & Refunds

We want you to feel confident about your AMRONI purchase. If your item isn’t right for you, you can request a return within 30 days of delivery.

This policy applies to orders delivered within the United States and does not limit your rights under applicable consumer law.

Requesting a return

Email amronicom@gmail.com with your order number and the item you would like to return. If your item arrived damaged, defective, or incorrect, please include photos where possible to help us resolve the issue.

Please contact us before purchasing return postage or sending your item back. We will confirm the return instructions, shipping arrangements, and destination.

Return location: United States. The designated return address will be provided when your return request is approved.

Do not send your return to the address on the original shipping package unless we have confirmed it as the correct return address.

Return conditions

For change-of-mind returns, items must be unworn, unused, and in the condition received, with their original tags and packaging. An order number or other proof of purchase is required.

These requirements do not prevent you from reporting an item that arrived damaged, defective, or incorrect.

Changed your mind? We share the return shipping

For eligible change-of-mind returns, AMRONI covers 50% of the agreed return shipping cost, and you cover the remaining 50%.

Before purchasing return postage, contact us. We will confirm the return address, shipping method, and agreed shipping cost. You then arrange and pay for the return shipment and send us the tracking number and proof of postage cost.

Once your return is received and approved, we will refund the eligible item amount and reimburse 50% of the agreed return shipping cost. We will confirm how this reimbursement will be issued when arranging your return.

For example, if the agreed return shipping cost is $12, you pay the carrier $12 and AMRONI reimburses you $6 after your return is approved. No additional return shipping deduction will be taken from your item refund.

Any original delivery charge paid at checkout is non-refundable for change-of-mind returns, except where required by law. If your order included free shipping, we will not deduct an original delivery charge.

We do not charge a restocking fee.

Damaged, defective, or incorrect items

If your order arrives damaged, defective, or contains the wrong item, contact amronicom@gmail.com as soon as you discover the issue.

AMRONI covers the full cost of any required return shipping for these issues. Please contact us before arranging postage so we can provide a prepaid label or agree on another shipping arrangement at our expense.

We will work with you to arrange an appropriate replacement or refund. You will not be charged return shipping or additional shipping to receive a replacement for a damaged, defective, or incorrect item.

The change-of-mind return conditions and cost-sharing arrangement do not apply to these cases.

Exceptions

Gift cards and items made to your individual specifications are not eligible for change-of-mind returns, except where required by law.

These exceptions do not affect your rights if an item is damaged, defective, or not as described.

Exchanges

To request a different size, color, or style, contact us first. We will explain the return process and how to place a new order for your preferred item.

Change-of-mind exchanges follow the return conditions and shipping cost-sharing arrangement above. Replacement items are subject to availability.

Refunds

After receiving and inspecting your return, we will email you the outcome. If approved, we will issue your refund to the original payment method within 10 business days, or sooner where required by law.

Your item refund will reflect the amount you paid for the returned item, including any applicable tax adjustment. For eligible change-of-mind returns, we will also issue the agreed 50% return shipping reimbursement within the same timeframe.

Your bank or card provider may need additional time to post the refund. If you have not received it within 15 business days of approval, contact amronicom@gmail.com so we can help.